State Farm® Insurance Agent John Thibodeau

"I’ve had an amazing experience with State Farm Insurance in Annapolis. Their team is always responsive, knowledgeable and genuinely helpful. They made the process of getting insurance coverage simple and stress-free! I highly recommend to anyone looking for reliable and affordable car insurance!"

"John and his team are great to work with. Super helpful finding the best coverage for me and my family."

"John T and State Farm have handled my insurance for house and cars for 15+ years. He has provided great service and is always available to answer questions and deal with insurance needs. I highly recommend him."

"Wonderful service, always attentive and helpful to our needs! Highly recommend!!"

"John and his team have been amazing to work with! Their communication is timely and efficient. Would HIGHLY recommend John Thibodeau as your insurance agent."

"John and his team handle all of my personal policies. He was able to bundle my policies and save me money. The staff are always friendly when you call, and very responsive to requests. Highly recommended this firm."

"Excellent."

"Been a long time customer with State Farm, and never had a complaint with their great service!"

"I moved to State Farm a few years ago from a company that I had been with for over 20 years. I have received THE best customer service from the Office Manager and my agent. They made sure that I understood my new policies and coverage. During COVID they took the time to explain any changes that affected me directly. Recently, I had to file a claim and had extensive work done on one of my vehicles. They made sure that the process was easy. I used one of the local rental companies and a State Farm approved body shop. I never made a call other than to schedule drop off and pick up - they took care of everything else. It completely expedited the process!"

"Lots of state farm offices but these folks are the very best. The staff is fabulous!! Always there to help and do so in a friendly manner. Easy to find location if you want to sit and discuss your insurance options. John is a good honest man. Met him years ago at the ocean city tournament and have been a client since."

"Have used this agency for 3 years. Very happy with the service!"

"Best customer service in Maryland"

"First class operation!"

"I have been with Thibodeau's office for many years. I have not had a negative experience with anyone in that office. I would recommend them to my friends, family and coworkers. Thanks for always being there."

"I have been with them for a long time and have never had an issue."

"Service is terrible and you never see or talk to John. I was a long-time customer but decided to check around for rates. When I learned I was grossly overpaying, I called the office and asked them if they could review my rates....I was told to call back and schedule a meeting with John to discuss. I live an hour away but more importantly is it really necessary to have a sit down to check rates. So, I then moved some of my car insurance to Geico but kept umbrella, some cars, and home insurance at State Farm. Of course my State Farm rates then shot up, I get a form letter telling me they dropped the umbrella and now I get another form letter saying they are going to drop my house unless I "repair and paint or replace home to reduce the chance for water damage or further deterioration and rotting." The only problem with this is I live in a house that is 100% stone. I have had zero communication on any of this from my State Farm agent."

"By far one of the worse customer service. An associate made a mistake by taking an additional monthly payment when they had thought the other one didn't. But, they over drafted my account and it took 2 days of precessing and an additional 3 days to transfer money back to my account. Until then, I have absolutely no money for food, gas or Thanksgiving weekend with no compensation. Thanks, what am I gonna do for food? Why would a WIRE transfer take longer than a check? Why does my direct deposit from my employer take less than a day?"